Health & Medical · Pediatrics & Internal Medicine

Novant Health Gilead Road Pediatrics & Internal Medicine

9615 Kincey Ave, Suite 100, Huntersville, North Carolina, 28078

Google Maps Updated: 13 May 2026
Authenticity Score: 81/100
About

This practice is well-loved by many families for its caring and knowledgeable providers, particularly Dr. Lessaris and Dr. Obi. Patients appreciate the family-oriented atmosphere. However, there are frequent complaints about administrative staff, including rude front-desk interactions, difficulty scheduling appointments, and rigid policies that some find insensitive to urgent needs.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
19
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 40/100
Pro Tip

Be very clear about your needs when scheduling and try to build a relationship with a specific provider.

Multi-generational care
On-site lab services
Pros & Cons

✓ What Works Well

  • Caring and knowledgeable doctors
  • Family-oriented atmosphere
  • Good patient-provider relationships

✗ Areas to Improve

  • Rude front-desk staff
  • Difficulty scheduling appointments
  • Rigid and insensitive policies
Frequently Asked Questions
  • Are they accepting new patients?
  • How do I schedule a sick visit?
User Feedback

Great doctors, but the front desk is a nightmare.

Feels like family, but scheduling is impossible.

Compassionate care, but watch out for the front office.

Location Details
Street: 9615 Kincey Ave, Suite 100
City: Huntersville
Postcode: 28078
Country: United States
Location
9615 Kincey Ave #100, Huntersville, NC 28078
Quick Info
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