Health & Medical · Cardiology

Novant Health Heart & Vascular Institute - Wilmington Main

1415 Physicians Dr, Wilmington, North Carolina, 28401

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

This practice receives highly polarized reviews. Many patients report life-saving, excellent care from dedicated cardiologists. Conversely, there are significant complaints about administrative incompetence, poor communication, and a lack of empathy from some staff members. It is a large system where the quality of experience can vary greatly depending on the provider and the administrative team.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 35/100
Pro Tip

The clinical care is often excellent, but be prepared for potential administrative delays; document everything and follow up in writing.

High clinical quality
Low administrative reliability
Pros & Cons

✓ What Works Well

  • Expert cardiologists
  • Life-saving care
  • Professional staff

✗ Areas to Improve

  • Poor communication
  • Administrative incompetence
  • Long wait times
Frequently Asked Questions
  • Is this practice accepting new patients?
  • How do I reach a human?
User Feedback

Great doctors, terrible office staff

Very thorough and professional

I feel in great hands

Location Details
Street: 1415 Physicians Dr
Neighborhood: Wilmington
City: Wilmington
Postcode: 28401
Country: United States
Location
1415 Physicians Dr, Wilmington, NC 28401
Quick Info
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