Health & Medical · Pediatrics & Internal Medicine

Novant Health Huntersville Pediatrics & Internal Medicine

16525 Holly Crest Ln, Suite 150, Huntersville, North Carolina, 28078

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

This practice receives highly polarized reviews. Many patients love their specific providers, praising them for being caring, thorough, and attentive. However, there are frequent and severe complaints about the administrative staff, including rude front-desk interactions, difficulty scheduling appointments, and rigid policies that some find insensitive to urgent needs.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
18
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 35/100
Pro Tip

If you have a sick child, call as early as possible, as same-day appointments are limited.

Multi-generational care
On-site lab services
Pros & Cons

✓ What Works Well

  • Caring and thorough providers
  • Family-oriented care
  • Good patient-provider rapport

✗ Areas to Improve

  • Rude front-desk staff
  • Difficulty scheduling appointments
  • Rigid and insensitive policies
Frequently Asked Questions
  • Are they accepting new patients?
  • How do I schedule a sick visit?
User Feedback

Great doctors, but the front desk is a nightmare.

Compassionate care, but the office is disorganized.

Feels like family, but scheduling is impossible.

Location Details
Street: 16525 Holly Crest Ln, Suite 150
City: Huntersville
Postcode: 28078
Country: United States
Location
16525 Holly Crest Ln #150, Huntersville, NC 28078
Quick Info
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