Health & Medical · Family Medicine

Novant Health Ironwood Family Medicine

6316 Old Oak Ridge Rd, Greensboro, North Carolina, 27410

Google Maps Updated: 13 May 2026
Authenticity Score: 74/100
About

This practice has a very polarized reputation. While many patients praise the doctors for their care and expertise, there are frequent complaints about administrative staff, communication, and billing. It is a place where the clinical care is often excellent, but the service experience can be highly inconsistent.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
17
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 35/100
Pro Tip

Use the patient portal for all non-urgent communication to avoid the phone system.

Strong clinical reputation
Administrative challenges
Pros & Cons

✓ What Works Well

  • Great doctors
  • Thorough care
  • Friendly clinical staff

✗ Areas to Improve

  • Rude admin staff
  • Communication issues
  • Billing errors
Frequently Asked Questions
  • Why can't I get a human on the phone?
  • Are they accepting new patients?
User Feedback

The doctors are great, but the office is a mess.

Used to be better.

Frustrating service.

Location Details
Street: 6316 Old Oak Ridge Rd
Neighborhood: Greensboro
City: Greensboro
Postcode: 27410
Country: United States
Location
6316 Old Oak Ridge Rd, Greensboro, NC 27410
Quick Info
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