Novant Health Kernersville Family Medicine
291 Broad St, Kernersville, North Carolina, 27284
Patients are divided. Many love their specific providers, citing kindness and thoroughness. However, a significant number of reviews highlight a 'profit-over-patient' culture, with complaints about billing, rushed visits, and difficulty getting refills. It feels like a large system where individual care can get lost.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify at the start of your visit that you are there for a preventative wellness check to avoid surprise charges.
✓ What Works Well
- Kind providers
- Clean facility
- Easy to book online
✗ Areas to Improve
- Billing issues
- Rushed appointments
- Difficulty with prescription refills
- Why am I being charged for a wellness visit?
- How do I get a refill without an appointment?
Love my doctor, but the billing department is a nightmare.
Felt like a number, not a patient.
Great care if you can get past the front desk.
- Category Health & Medical
- City Kernersville
- State North Carolina
- Postcode 27284
- Country United States
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