Novant Health Lakeside Family Physicians - Antiquity
Health & Medical · Family Medicine

Novant Health Lakeside Family Physicians - Antiquity

19830 Zion Ave, Cornelius, North Carolina, 28031

Google Maps Updated: 13 May 2026
Authenticity Score: 81/100
About

Patients generally have a high opinion of the providers here, often describing them as kind, thorough, and knowledgeable. The convenience of having an in-house lab is frequently mentioned as a plus. However, there are consistent complaints about the front desk staff being rude or unhelpful, and some patients have experienced significant frustration with billing and prescription authorization processes.

Review Summary
20
Most Relevant
14
Newest
20
Highest
17
Lowest
Total Reviews Analyzed: 71
Performance Scores
Medical Expertise 80/100
Admin Efficiency 45/100
Pro Tip

The in-house lab is very efficient, but be prepared to follow up on your own for prescription authorizations.

Excellent provider quality
Administrative inconsistencies
Pros & Cons

✓ What Works Well

  • Knowledgeable and kind doctors
  • Convenient in-house lab
  • Thorough exams

✗ Areas to Improve

  • Rude front desk staff
  • Billing and authorization issues
  • Inconsistent communication
Frequently Asked Questions
  • How do I get my prescription refilled?
  • Is this office accepting new patients?
User Feedback

Doctors are great, staff is hit or miss

Convenient location

Billing is a headache

Location Details
Street: 19830 Zion Ave
Neighborhood: Cornelius
City: Cornelius
State: North Carolina
Postcode: 28031
Country: United States
Location
19830 Zion Ave, Cornelius, NC 28031
Quick Info
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