1420 E Franklin St, Monroe, North Carolina, 28112
Patients have a very polarized experience here. Many long-term patients love the care they receive from doctors like Dr. Allison and Dr. Neubauer, feeling like they are treated like family. On the other hand, there are serious complaints about dismissive attitudes, difficulty reaching the office by phone, and billing frustrations. It seems to depend heavily on which provider you see.
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Use the MyChart app for scheduling and communication; it's much more reliable than calling.
✓ What Works Well
✗ Areas to Improve
They treat you like family
Dismissive and rude staff
Great care if you can get an appointment