Novant Health North High Point Family Medicine
6431 Old Plank Rd, High Point, North Carolina, 27265
This practice is highly regarded for its compassionate and thorough providers, with many patients feeling like they are treated as family. Dr. Lauren Young and PA Angela Garcia-Grider receive frequent praise for their listening skills and holistic approach. However, there are recurring complaints about the front-desk staff being rude or unhelpful, and some patients have experienced frustration with rigid scheduling policies and communication gaps regarding follow-up care.
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If you are running even a few minutes late, call immediately; their grace period is very strict.
✓ What Works Well
- Compassionate and attentive providers
- Holistic approach to care
- Friendly nursing staff
✗ Areas to Improve
- Rude front-desk staff
- Rigid scheduling policies
- Communication gaps
- Why was I denied follow-up care for not choosing a specific primary?
- How can I get a more responsive front desk?
The doctors are wonderful, but the front desk makes me want to leave.
I finally feel heard by a medical team.
Great care, but the administrative side feels like a corporate machine.
- Category Health & Medical
- City High Point
- State North Carolina
- Postcode 27265
- Country United States
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