257 Hospital Dr, Unit C, Bolivia, North Carolina, 28422
Patients appreciate the clinical competence of providers like Jason Honaker and Dr. Schmitz, often citing them as thorough and respectful. However, the office faces significant criticism regarding front-desk communication, long wait times for new patient appointments, and billing transparency. While the medical care is solid, the administrative experience is a major pain point.
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Use the online portal for scheduling to avoid the long phone hold times.
✓ What Works Well
✗ Areas to Improve
Providers are great, but the front desk is a nightmare.
Easy to use MyChart for updates.
Expect long hold times on the phone.