5145 Sellers Rd, Shallotte, North Carolina, 28470
This practice has a very polarized reputation. Many patients appreciate the medical care provided by specific doctors and find the staff helpful. However, there is a significant volume of complaints regarding administrative failures, including billing errors, difficulty reaching the office by phone, and poor communication regarding patient discharges. Patients often feel like a number rather than a person, and the administrative hurdles are a major source of frustration.
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Keep detailed records of all your billing and insurance communications, as the office is known for administrative errors.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a nightmare.
I can never get anyone on the phone.
Billing is a constant source of stress.