Novant Health Orthopedics & Sports Medicine - Matthews
Health & Medical · Orthopedics

Novant Health Orthopedics & Sports Medicine - Matthews

1401 Matthews Township Pkwy, Suite 210, Matthews, North Carolina, 28105

Google Maps Updated: 13 May 2026
Authenticity Score: 79/100
About

Patients are generally very happy with the clinical care, especially Dr. Roulette and Dr. Romanowski. However, the office's scheduling and administrative processes are a frequent source of complaints, with many patients reporting long wait times and poor communication.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
16
Lowest

We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 40/100
Pro Tip

Verify your insurance coverage before your appointment to avoid unexpected issues.

Strong surgical team
Poor administrative flow
Pros & Cons

✓ What Works Well

  • Excellent surgeons
  • Caring staff
  • Effective treatment

✗ Areas to Improve

  • Long wait times
  • Poor scheduling
  • Administrative issues
Frequently Asked Questions
  • Why is the wait so long?
  • Do you take my insurance?
User Feedback

Great doctors, bad office

Very thorough

Compassionate care

Location Details
Street: 1401 Matthews Township Pkwy, Suite 210
Neighborhood: Matthews
City: Matthews
Postcode: 28105
Country: United States
Location
1401 Matthews Township Pkwy STE 210, Matthews, NC 28105
Quick Info
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