9224 Ardrey Kell Rd, Suite 200, Charlotte, North Carolina, 28277
This practice is generally well-regarded for its medical care, with many parents praising the doctors, especially Dr. Shah and Dr. Netzley. However, there is a recurring theme of frustration with the front desk staff and administrative policies, which can be quite rigid and sometimes perceived as rude. It is a practice where the clinical care is excellent, but the office experience can be hit or miss.
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✓ What Works Well
✗ Areas to Improve
Dr. Shah is a fantastic pediatrician.
The front desk needs better training.
Great medical care, but the office staff is frustrating.