Novant Health Primary Care Berewick
8820 Rachel Freeman Wy, Charlotte, North Carolina, 28278
Novant Health Berewick receives mixed reviews. Many patients love the convenience and the care provided by specific doctors like Dr. Lejawa and Dr. Houston. However, there is a recurring theme of frustration regarding administrative staff, billing transparency, and communication. While the medical care is often rated highly, the front-office experience can be a major pain point for some.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage for 'preventative' vs 'diagnostic' visits before your appointment to avoid surprise bills.
✓ What Works Well
- Convenient location and scheduling
- Excellent primary care physicians
- Friendly nursing staff
✗ Areas to Improve
- Rude or dismissive front-office staff
- Billing and insurance confusion
- Difficulty reaching the office by phone
- Why am I getting a bill for a physical?
- How do I reach a human on the phone?
Dr. Lejawa is a fantastic listener.
The front desk needs better training.
Great care, but the admin side is a mess.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28278
- Country United States
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