Health & Medical · Primary Care

Novant Health Primary Care Gilead

9930 Kincey Ave, Suite 210, Huntersville, North Carolina, 28078

Google Maps Updated: 13 May 2026
Authenticity Score: 90/100
About

This practice is widely praised for its attentive and caring providers who take the time to listen to patient concerns. Many patients appreciate the efficient use of MyChart for communication. However, some patients have expressed frustration regarding billing surprises for additional concerns raised during physicals and occasional issues with front-desk communication.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
16
Lowest

We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 89/100
Admin Efficiency 75/100
Pro Tip

Clarify if your questions are part of a routine physical to avoid unexpected charges.

Preventive care focus
Digital patient portal
Pros & Cons

✓ What Works Well

  • Attentive and caring physicians
  • Efficient MyChart communication
  • Professional and friendly staff

✗ Areas to Improve

  • Unexpected billing for extra concerns
  • Occasional front-desk friction
  • Some providers perceived as cold
Frequently Asked Questions
  • Are extra questions billed separately during a physical?
  • How quickly do they respond to messages?
User Feedback

Dr. Matthews is an exceptional listener.

Great care, but watch out for billing surprises.

Always professional and never feel rushed.

Location Details
Street: 9930 Kincey Ave, Suite 210
City: Huntersville
Postcode: 28078
Country: United States
Location
9930 Kincey Ave #210, Huntersville, NC 28078
Quick Info
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