Novant Health Primary Care Poplar Tent
9955 Poplar Tent Rd, Concord, North Carolina, 28027
This clinic has a polarized reputation. While many patients praise specific providers like Emily Patterson and Dr. Watson for their attentive care, the administrative side is a major source of frustration. Frequent complaints include long wait times, poor phone responsiveness, and issues with record-keeping. It is a hit-or-miss experience depending on who you see.
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Try using the online portal for scheduling to avoid the phone queue.
✓ What Works Well
- Attentive and caring providers
- Good lab technicians
- Thorough examinations
✗ Areas to Improve
- Poor phone responsiveness
- Administrative errors and record issues
- Long wait times
- Why is it impossible to get someone on the phone?
- Are they accepting new patients?
Providers are great, staff is not
Too much red tape for simple needs
Great care if you can get an appointment
- Category Health & Medical
- City Concord
- State North Carolina
- Postcode 28027
- Country United States
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