Novant Health Pulmonary & Critical Care - Midtown
1918 Randolph Rd, Suite 580, Charlotte, North Carolina, 28207
The doctors here are generally seen as excellent, knowledgeable, and caring. However, the front office staff is a frequent source of frustration. Patients often report rude behavior and poor communication, which can overshadow the high-quality medical care.
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The medical staff is great; try to communicate directly with them if possible.
✓ What Works Well
- Excellent doctors
- Knowledgeable and thorough
- Compassionate care
✗ Areas to Improve
- Rude front desk staff
- Poor communication
- Scheduling issues
- Are the doctors good?
- How is the front desk?
Great doctors, terrible front desk
Very professional medical staff
Needs better customer service
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28207
- Country United States
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