Novant Health Shallowford Family Medicine
165 Lowes Foods Dr, empty, Lewisville, North Carolina, 27023
Patients have mixed feelings about this practice. While many love specific doctors like Dr. Bissette and Dr. Sobon for their kindness and thoroughness, others report significant frustrations with administrative hurdles, such as prior authorizations and appointment scheduling. It seems like a great place if you can get in, but the front-end processes need work.
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Use the MyChart portal for non-urgent communication, as phone lines can be busy.
✓ What Works Well
- Caring and knowledgeable doctors
- Friendly nursing staff
- Thorough check-ups
✗ Areas to Improve
- Difficult scheduling
- Prior authorization delays
- Inconsistent phone responsiveness
- Why is it so hard to get an appointment?
- How do I get my prescription refilled?
- Do they accept my insurance?
Doctors are great, staff is hit or miss.
Hard to get a call back.
Found a new healthcare home.
- Category Health & Medical
- City Lewisville
- State North Carolina
- Postcode 27023
- Country United States
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