Novant Health South Charlotte Endocrinology
15825 Ballantyne Medical Pl, Suite 220, Charlotte, North Carolina, 28277
This practice is highly polarized. Many patients praise Dr. Narasimhan and Dr. Jaju for their thoroughness and kindness. However, there is a significant volume of negative feedback regarding the office staff, long wait times, and perceived lack of empathy. Patients often feel that the administrative side of the practice is disorganized and dismissive, which overshadows the clinical care for many.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent concern, try to communicate directly with the nursing staff via MyChart rather than calling the front desk.
✓ What Works Well
- Knowledgeable and thorough doctors
- Personalized care plans
- Friendly nursing staff
✗ Areas to Improve
- Rude and dismissive front desk
- Long wait times
- Poor administrative communication
- Why is it so hard to get an appointment?
- How do I get a prescription refill?
Great doctors, but the front office is a nightmare.
The clinical care is excellent, but the admin is lacking.
Be prepared for long waits and poor communication.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28277
- Country United States
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