Novant Health Southern Piedmont Primary Care - Monroe
1995 Wellness Blvd, Building B, Suite 110, Monroe, North Carolina, 28110
This practice has many loyal patients who appreciate the thoroughness and care of providers like Dr. Mullins-Frasier and Sarah Barfield. However, there are significant complaints about rude front desk staff, billing issues, and difficulty getting appointments or medication refills. The experience is highly dependent on the specific provider.
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Use the MyChart portal for communication, as it is often more reliable than calling the office.
✓ What Works Well
- Thorough and caring providers
- Easy to use MyChart
- Professional and knowledgeable doctors
✗ Areas to Improve
- Rude and dismissive front desk staff
- Billing and insurance confusion
- Difficulty with medication refills
- How do I get a medication refill?
- Is the office responsive to messages?
Great doctors, poor admin
Very thorough care
Billing is a major issue
- Category Health & Medical
- City Monroe
- State North Carolina
- Postcode 28110
- Country United States
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