Health & Medical · Primary Care

Novant Health Southern Piedmont Primary Care - Wesley Chapel

6488 Weddington Rd, Wesley Chapel, North Carolina, 28104

Google Maps Updated: 13 May 2026
Authenticity Score: 76/100
About

The practice receives mixed reviews. Many patients praise the medical care, noting that providers like Dr. Richter and Dr. Chung are attentive and knowledgeable. However, there is significant frustration regarding billing practices, with many patients reporting surprise charges for routine physicals. Communication issues, including difficulty reaching the office by phone, are also a frequent complaint.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
17
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 35/100
Pro Tip

Be very clear about what you want to discuss during a physical to avoid triggering extra billing codes.

MyChart portal usage
Comprehensive physicals
Pros & Cons

✓ What Works Well

  • Attentive and knowledgeable doctors
  • Friendly and professional staff
  • Convenient location

✗ Areas to Improve

  • Billing transparency issues
  • Difficulty reaching office by phone
  • Wait times can be long
Frequently Asked Questions
  • Why am I being billed for a routine physical?
  • How do I get a response from the office?
User Feedback

Great doctors, but the billing is a scam.

They are very professional, but the wait times are long.

Dr. Richter is amazing, but the office staff is hard to reach.

Location Details
Street: 6488 Weddington Rd
Neighborhood: Wesley Chapel
Postcode: 28104
Country: United States
Location
6488 Weddington Rd, Wesley Chapel, NC 28104
Quick Info
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