Novant Health Spine Specialists - Ballantyne
7825 Ballantyne Commons Pkwy, Suite 150, Charlotte, North Carolina, 28277
This practice has a very mixed reputation. While some patients appreciate the expertise of doctors like Dr. Marky and Dr. Deering, there is a significant amount of frustration regarding the administrative side. Long wait times, difficulty reaching the office, and billing issues are common complaints that overshadow the good clinical care.
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Use the online portal for scheduling if possible, as phone wait times can be excessive.
✓ What Works Well
- Highly qualified and thorough doctors
- Effective treatment plans
- Clean and modern office
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times for appointments
- Poor administrative and billing communication
- Why is it so hard to get an appointment?
- How do I get a return call from billing?
Dr. Marky is top-notch.
The front office is a nightmare.
Great care, but the wait is too long.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28277
- Country United States
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