2610 W Arrowood Rd, empty, Charlotte, North Carolina, 28273
This clinic is generally well-regarded for its medical providers, with many patients praising Dr. Gbegnon and Dr. Donahue for their kindness and thoroughness. However, the practice suffers from significant administrative issues, including poor phone responsiveness, long wait times, and billing errors. Patients often feel that the front-desk staff does not match the quality of the medical care.
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If you have an urgent issue, try to use the online portal early in the day or visit a walk-in clinic if the office is unresponsive.
✓ What Works Well
✗ Areas to Improve
Dr. Gbegnon is excellent.
Front desk staff is often unhelpful.
Billing department needs to be more accurate.