Health & Medical · Urgent Care

Novant Health Urgent Care – Charleston West (Formerly Doctors Care)

3424 Shelby Ray Ct, empty, Charleston, South Carolina, 29414

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Novant Health Urgent Care (formerly Doctors Care) has a mixed reputation. Many patients appreciate the quick, professional, and caring service from the medical staff. However, there are significant complaints regarding administrative issues, including billing errors, rude front desk staff, and long wait times. It is a convenient option, but patients should be vigilant about their billing.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
20
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 40/100
Pro Tip

Always verify your insurance coverage and charges before leaving the clinic to avoid billing headaches.

High clinical quality
High administrative complaints
Pros & Cons

✓ What Works Well

  • Professional and caring medical staff
  • Convenient online scheduling
  • Quick service for many

✗ Areas to Improve

  • Billing errors and lack of transparency
  • Rude front desk staff
  • Inconsistent wait times
Frequently Asked Questions
  • Why was I billed for this?
  • Is this really a walk-in clinic?
User Feedback

Great doctors, but the billing is a mess.

Staff is hit or miss.

Convenient, but watch your bank statement.

Location Details
Street: 3424 Shelby Ray Ct, empty
Neighborhood: Charleston
City: Charleston
Postcode: 29414
Country: United States
Location
3424 Shelby Ray Ct, Charleston, SC 29414
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.