3424 Shelby Ray Ct, empty, Charleston, South Carolina, 29414
Novant Health Urgent Care (formerly Doctors Care) has a mixed reputation. Many patients appreciate the quick, professional, and caring service from the medical staff. However, there are significant complaints regarding administrative issues, including billing errors, rude front desk staff, and long wait times. It is a convenient option, but patients should be vigilant about their billing.
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Always verify your insurance coverage and charges before leaving the clinic to avoid billing headaches.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the billing is a mess.
Staff is hit or miss.
Convenient, but watch your bank statement.