Health & Medical · Urgent Care

Novant Health Urgent Care – East Blackstock (Formerly Doctors Care)

218 E Blackstock Rd, Spartanburg, South Carolina, 29301

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

Novant Health Urgent Care (formerly Doctors Care) on East Blackstock Road receives highly polarized reviews. Many patients praise specific staff members, especially Kellie P., for their exceptional kindness and professionalism. However, there are frequent complaints about long wait times, unprofessional conduct by some providers, and billing issues. The experience seems to vary significantly depending on the staff on duty.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 40/100
Pro Tip

If you have a positive experience, note the names of the staff members who helped you, as service quality varies greatly.

High staff variability
Long wait times
Pros & Cons

✓ What Works Well

  • Exceptional staff members (Kellie P.)
  • Clean facility
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Unprofessional provider conduct
  • Billing and communication issues
Frequently Asked Questions
  • Is the clinic open today?
  • Why is the wait so long?
User Feedback

Kellie P. is a gem.

Wait times are ridiculous.

Staff is rude and dismissive.

Location Details
Street: 218 E Blackstock Rd
Neighborhood: Spartanburg
City: Spartanburg
Postcode: 29301
Country: United States
Location
218 E Blackstock Rd, Spartanburg, SC 29301
Quick Info
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