Health & Medical · Urgent Care

Novant Health Urgent Care – James Island (Formerly Doctors Care)

743 Folly Rd, Charleston, South Carolina, 29412

Google Maps Updated: 13 May 2026
Authenticity Score: 74/100
About

Novant Health Urgent Care (formerly Doctors Care) on James Island has a very polarized reputation. Many patients appreciate the quick, friendly, and professional care, while others report significant issues with long wait times, rude staff, and billing inaccuracies. It seems to be a hit-or-miss experience, often depending on the specific provider and the volume of patients.

Our Review Process
20
Most Relevant
8
Newest
20
Highest
20
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 40/100
Pro Tip

Check in online before you go to help streamline your visit.

High patient variability
Operational admin challenges
Pros & Cons

✓ What Works Well

  • Quick service
  • Friendly staff
  • Professional care

✗ Areas to Improve

  • Long wait times
  • Rude staff
  • Billing inaccuracies
Frequently Asked Questions
  • Why is the wait so long?
  • Are the prices accurate?
User Feedback

Great care, but long wait

Billing is a mess

Hit or miss

Location Details
Street: 743 Folly Rd
Neighborhood: James Island
City: Charleston
Postcode: 29412
Country: United States
Location
743 Folly Rd, James Island, SC 29412
Quick Info
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