Health & Medical · Urgent Care

Novant Health Urgent Care – Rock Hill (Formerly Doctors Care)

2174 Cherry Rd, Rock Hill, South Carolina, 29732

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

Novant Health Urgent Care in Rock Hill has a highly polarized reputation. While some patients appreciate the quick service and friendly staff, many others report rude behavior, dismissive doctors, and long wait times despite online check-in. There are significant concerns about the quality of care and the lack of thoroughness in examinations. It is a convenient option, but patient experiences are inconsistent.

Our Review Process
20
Most Relevant
11
Newest
0
Highest
20
Lowest

We analyze 51 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 55/100
Pro Tip

If you have a serious concern, be prepared to advocate for yourself or seek a second opinion.

Inconsistent quality
High administrative friction
Pros & Cons

✓ What Works Well

  • Convenient location
  • Friendly front desk staff
  • Quick service for some

✗ Areas to Improve

  • Rude and dismissive doctors
  • Long wait times
  • Inconsistent quality of care
Frequently Asked Questions
  • Does online check-in actually save time?
  • Are they thorough with exams?
User Feedback

The staff is nice, but the doctors are dismissive.

Wait times are unpredictable.

Inconsistent quality of care.

Location Details
Street: 2174 Cherry Rd
City: Rock Hill
Postcode: 29732
Country: United States
Location
2174 Cherry Rd, Rock Hill, SC 29732
Quick Info
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