Health & Medical · Urgent Care

Novant Health Urgent Care – Shandon (Formerly Doctors Care)

2601 Rosewood Dr, Columbia, South Carolina, 29205

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This urgent care location is a mixed bag. Many patients appreciate the quick, efficient service and the kindness of the medical staff. However, there are significant complaints about billing transparency, long wait times, and rude front-desk staff. It seems to be a reliable spot for minor issues, but administrative hurdles can be frustrating.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 40/100
Pro Tip

Verify your insurance coverage and billing codes before leaving the office.

Good clinical outcomes
Inconsistent front-desk service
Pros & Cons

✓ What Works Well

  • Efficient medical care
  • Kind and professional doctors
  • Clean facility

✗ Areas to Improve

  • Billing and insurance confusion
  • Long wait times
  • Rude front-desk staff
Frequently Asked Questions
  • Why is the billing so unclear?
  • Is it really urgent care?
User Feedback

Great doctors, bad billing.

Wait times can be long.

Front desk needs better customer service.

Location Details
Street: 2601 Rosewood Dr
Neighborhood: Shandon
City: Columbia
Postcode: 29205
Country: United States
Location
2601 Rosewood Dr, Columbia, SC 29205
Quick Info
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