1919 W Park Dr, North Wilkesboro, North Carolina, 28659
Patients generally report a positive experience with the clinical staff, often describing them as friendly, professional, and caring. The medical care is frequently praised for being thorough and attentive. However, there are recurring complaints about the billing department, which some patients find confusing or inaccurate. While the clinical side is strong, the administrative and billing processes are the primary areas for improvement.
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Always keep a copy of your payment receipt and ask for a detailed breakdown of charges at the time of service to avoid future billing disputes.
✓ What Works Well
✗ Areas to Improve
Great medical care, but the billing department is a headache.
I feel like family when I visit.
The staff is wonderful, but the billing needs work.