Novus Orthodontics
650 Henderson Dr, Ste 205, Cartersville, Georgia, 30120
Novus Orthodontics is widely appreciated for its friendly staff and great results with braces and Invisalign. Many parents love how the team handles children, especially those who are nervous. However, there are recurring complaints about billing errors and difficulty scheduling convenient appointments. While the clinical work is solid, the administrative side of the business seems to be a source of significant stress for some families.
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Keep your own records of payments and treatment plans to avoid billing headaches later.
✓ What Works Well
- Friendly and patient staff
- Great results for kids and adults
- Clean and well-maintained office
✗ Areas to Improve
- Frequent billing errors
- Hard to schedule convenient appointments
- Lack of communication regarding treatment progress
- Are the monthly payments affordable?
- How long is the wait for an appointment?
- Do they handle nervous children well?
The clinical team is often described as amazing and gentle.
Billing issues can take hours to resolve over the phone.
Many families feel the smile transformations are worth the hassle.
- Category Health & Medical
- City Cartersville
- State Georgia
- Postcode 30120
- Country United States
