631 Mid-Florida Dr, Lakeland, Florida, 33813
Reviews for Novus Spine & Pain Center are highly polarized. Many patients report life-changing pain relief and praise Dr. Torres for his expertise and compassion. However, there are significant complaints about long wait times, administrative disorganization, and poor communication. While the medical care is excellent for many, the administrative side can be frustrating.
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If you have a tight schedule, call ahead to check if the office is running on time.
✓ What Works Well
✗ Areas to Improve
Dr. Torres changed my life.
The wait times are unacceptable.
The staff is friendly and helpful.