Automobile · Tire & Battery Service

NTB-National Tire & Battery

4802 Richmond Ave., Houston, Texas, 77027

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Customers are split between praising the staff for being spot on with quick fixes and feeling scammed by aggressive upselling. Many reviewers highlight specific employees like Odyn and Demarco for their helpfulness during emergencies. However, others report serious mechanical issues post-service, such as oil leaks and damaged sensors. The shop is often described as a go-to for quick tire patches, but trust issues persist regarding pricing transparency. Overall, it is a hit-or-miss spot depending on who is working.

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We analyze 79 public reviews for NTB-National Tire & Battery using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Always ask for a written estimate before they touch your car to avoid surprise labor fees.

Walk-ins accepted
Warranty available
Pros & Cons

✓ What Works Well

  • Quick tire repairs
  • Helpful and friendly staff
  • Good availability for walk-ins

✗ Areas to Improve

  • Reports of poor mechanical work
  • Aggressive upselling
  • Inconsistent wait times
Frequently Asked Questions
  • Do you offer military discounts?
  • Can you patch a tire without an appointment?
  • Why is the labor fee so high for a battery change?
User Feedback

Staff is super helpful in emergencies.

Avoid if you have a high-end car.

Pricing is often a surprise.