NTB-National Tire & Battery
11100 Katy Fwy, Houston, Texas, 77043
NTB on Katy Fwy is a mixed bag. Many customers appreciate the quick service and friendly staff, especially for tire repairs. However, there are frequent complaints about aggressive upselling, long wait times, and inconsistent communication. It is a convenient spot for quick fixes, but customers are advised to be cautious about recommended repairs.
We analyze 79 public reviews for NTB-National Tire & Battery using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion on major repairs, and be prepared for potential upselling on routine visits.
✓ What Works Well
- Quick tire repairs
- Friendly staff
- Convenient location
✗ Areas to Improve
- Aggressive upselling
- Long wait times
- Inconsistent communication
- Do you do state inspections?
- How long for an oil change?
- Do you offer tire warranties?
Fast service, fixed my flat in 15 mins.
They tried to upsell me on brakes I didn't need.
Wait times are long even with an appointment.
- Category Automobile
- Neighborhood Katy Fwy
- City Houston
- State Texas
- Postcode 77043
- Country United States
