NTB-National Tire & Battery
7539 Ritchie Hwy, Glen Burnie, Maryland, 21061
This location is highly dependent on the specific staff member you deal with. Many customers have had excellent, fast, and friendly service, often mentioning specific employees like Marcus or Tre. However, there is a significant number of complaints regarding appointment management, rude behavior, and poor communication. It seems to be a shop where you might get great service one day and a frustrating experience the next.
We analyze 77 public reviews for NTB-National Tire & Battery using our data models and filter out spam to highlight only authentic feedback.
Try to schedule your appointment for early in the morning to avoid potential delays.
✓ What Works Well
- Fast service for simple repairs
- Friendly and helpful staff (when available)
- Competitive tire pricing
✗ Areas to Improve
- Inconsistent appointment management
- Rude customer service
- Poor communication regarding parts
- Why was my appointment not honored?
- Are they really short-staffed?
- Is the alignment service reliable?
Hit or miss depending on who is working.
Great prices, but be prepared for a wait.
Management needs to improve communication.
- Category Automobile
- Neighborhood Glen Burnie
- City Glen Burnie
- State Maryland
- Postcode 21061
- Country United States
