Nucar Ford of Plymouth
14 Town West Rd, Plymouth, New Hampshire, 03264
Nucar Ford of Plymouth is a polarizing dealership. Many customers have had fantastic, stress-free buying experiences, praising the sales team for their professionalism and helpfulness. Conversely, there are numerous, serious complaints regarding the service department, including poor communication, negligence, and even accusations of bait-and-switch tactics. It seems to be a place where the sales experience is often great, but the service department needs significant improvement.
We analyze 73 public reviews for Nucar Ford of Plymouth using our data models and filter out spam to highlight only authentic feedback.
If you are buying a car, get everything in writing, and consider using a different shop for routine service.
✓ What Works Well
- Friendly and professional sales staff
- Stress-free buying experience
- Good selection of vehicles
✗ Areas to Improve
- Poor service department communication
- Reports of negligence and bait-and-switch
- Inconsistent follow-up
- Do they offer loaner cars?
- Is the service department reliable?
- Are there hidden fees?
Brian Chapman was the best, made the process fun.
Service department is unprofessional and negligent.
Great sales experience, but avoid the service department.
- Category Automobile
- Neighborhood Plymouth
- City Plymouth
- State New Hampshire
- Postcode 03264
- Country United States
