Nutley Family Service Bureau
Other · Community Services & Thrift Shop

Nutley Family Service Bureau

169 Chestnut St, Nutley, New Jersey, 07110

Google Maps Updated: 20 May 2026
Authenticity Score: 82/100
About

The community is split on this spot. Many locals love the thrift shop for its organized layout and friendly staff, often finding great deals. However, others feel the pricing has become too high for a charity shop, and some have had rough experiences with the behavioral health services. Communication issues and perceived rudeness from some staff members are recurring complaints. Overall, it is a mixed bag of a community resource.

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We analyze 67 public reviews for Nutley Family Service Bureau using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 65/100
Facilities 78/100
Pro Tip

Check the thrift shop for frequent sales and student discounts to get the best bang for your buck.

Thrift Shop
Behavioral Health
Pros & Cons

✓ What Works Well

  • Clean and organized thrift shop
  • Friendly and helpful thrift staff
  • Supports local community programs

✗ Areas to Improve

  • High pricing on donated items
  • Unprofessional behavioral health staff
  • Poor communication and billing issues
Frequently Asked Questions
  • Are the thrift shop prices actually for charity?
  • How do I get a referral for therapy?
  • Why are the cancellation fees so high?
User Feedback

Thrift shop is a local gem for treasures.

Therapy services need better management.

Billing department is difficult to deal with.