NWI Auto Supply
755 E 82nd Ave, Merrillville, Indiana, 46410
NWI Auto Supply is a go-to for many locals who appreciate their knowledgeable staff and competitive pricing on OEM parts. Many customers feel they get better service and quality here than at big-box chain stores. However, there are some recurring complaints about the customer service, with some staff members described as rude or impatient. It's a great place for parts, but be prepared for a potentially mixed customer service experience.
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If you need a specific part, call ahead to check stock; they are often able to get parts the same day if they don't have them on hand.
✓ What Works Well
- Knowledgeable and helpful staff
- Competitive pricing on OEM parts
- Good selection of parts in stock
✗ Areas to Improve
- Some staff can be rude or impatient
- Inconsistent customer service
- Occasional issues with warranty claims
- Do they carry OEM parts for my vehicle?
- Are they cheaper than the big-box stores?
- Can they order parts if not in stock?
Great prices and very knowledgeable.
Staff can be a bit testy at times.
My go-to spot for GM parts.
- Category Automobile
- City Merrillville
- State Indiana
- Postcode 46410
- Country United States
