NY Health Holbrook
Health & Medical · Internal Medicine

NY Health Holbrook

900 Main St, Holbrook, New York, 11741

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

Patients generally love the medical care provided by Dr. Laieta and his team, often describing them as thorough and compassionate. However, the practice's integration into a larger health network has caused significant frustration. The new call center system is a major point of contention, with many patients feeling ignored and unable to get timely responses to their concerns.

Review Summary
20
Most Relevant
16
Newest
20
Highest
18
Lowest
Total Reviews Analyzed: 74
Performance Scores
Medical Expertise 93/100
Admin Efficiency 30/100
Pro Tip

If you need a quick response, try the patient portal, though it may still be slow.

High medical trust
Call center bottleneck
Pros & Cons

✓ What Works Well

  • Dr. Laieta is a great listener
  • Personalized care
  • Professional staff

✗ Areas to Improve

  • Frustrating call center
  • Difficulty reaching the office
  • Billing issues
Frequently Asked Questions
  • Why can't I reach the office directly?
  • Is Dr. Laieta still the same?
User Feedback

The doctor is great, but the system is failing.

I miss the old way of doing things.

Great care, but the admin side is a headache.

Location Details
Street: 900 Main St
Neighborhood: Holbrook
City: Holbrook
State: New York
Postcode: 11741
Country: United States
Location
900 Main St, Holbrook, NY 11741
Quick Info
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