300 Old Country Rd, Suite 1, Riverhead, New York, 11901
Patients generally have high praise for the medical expertise and bedside manner of the doctors, particularly Dr. Lien. The clinical care is described as thorough and compassionate. However, there are recurring complaints about administrative issues, such as long wait times, billing errors, and difficulty with pre-authorizations, which can be a significant source of stress.
Follow up on pre-authorizations yourself to ensure your procedures are covered.
✓ What Works Well
✗ Areas to Improve
Dr. Lien is incredible.
Wait times are unacceptable.
Great clinical care.