O2 Dental Group of Raleigh
5321 Tin Roof Wy, Suite 102, Raleigh, North Carolina, 27616
The clinical team at O2 Dental Group receives high praise for their gentle, pain-free approach and modern technology. Many patients feel well-cared for by the dentists and assistants. However, the administrative experience is a major pain point, with numerous reports of poor communication, billing errors, and scheduling mishaps. It's a classic case of great clinical work overshadowed by a chaotic front office.
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Verify your insurance network status directly with your provider, not just the front desk, before your visit.
✓ What Works Well
- Painless and efficient dental procedures
- Modern, clean facility with good tech
- Friendly and skilled dental assistants
✗ Areas to Improve
- Frequent billing and insurance confusion
- Unreliable scheduling and communication
- Front desk staff perceived as unhelpful
- Are you actually in-network with my insurance?
- Why was my appointment cancelled without notice?
Clinical staff is top-tier
Front office needs a major overhaul
Great for those with dental anxiety
- Category Health & Medical
- City Raleigh
- State North Carolina
- Postcode 27616
- Country United States
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