7150 Market St, Suite 130, Wilmington, North Carolina, 28411
O2 Dental Group is generally well-regarded for its friendly, efficient, and professional care. Patients appreciate the modern facility and the team's ability to handle emergencies. However, there are recurring complaints about billing errors, aggressive upselling, and poor communication from the front desk, which have caused significant frustration for some patients.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage independently and get a second opinion for any major treatment plan.
✓ What Works Well
✗ Areas to Improve
Great dentists, but the billing department is a mess.
They push for expensive treatments.
The clinical staff is wonderful, but the front office is frustrating.