Oak Forest Complete Dental
5950 W 159th St, Oak Forest, Illinois, 60452
Oak Forest Complete Dental (formerly Perfect Smiles) has a very polarized reputation. While some patients love specific providers like Dr. Pela, many others report significant issues with billing, scheduling, and unprofessional staff behavior. The practice has undergone multiple rebrandings, and many long-term patients feel the quality of care and customer service has declined significantly.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this practice, keep meticulous records of all payments and insurance communications, as billing errors are common.
✓ What Works Well
- Some highly skilled and kind dentists
- Modern and clean office decor
- Convenient location
✗ Areas to Improve
- Frequent billing and insurance errors
- Unprofessional and rude staff
- Consistent scheduling and wait time issues
- Why was I overcharged?
- Why is my appointment always canceled?
I've been fighting for a refund for a year.
The staff is rude and dismissive.
Dr. Pela is great, but the office is a mess.
- Category Health & Medical
- City Oak Forest
- State Illinois
- Postcode 60452
- Country United States
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