300 West Ave, Brockport, New York, 14420
Oak Orchard Health has a very polarized reputation. Some patients report excellent, compassionate care from specific providers, while others express deep frustration with administrative incompetence, billing errors, and difficulty getting appointments. The clinic seems to be struggling with staffing and management consistency.
Document every interaction regarding billing and referrals.
✓ What Works Well
✗ Areas to Improve
Care quality depends on the provider.
Front desk needs better training.
Billing is a recurring nightmare.