Oak Street Health Glenville Primary Care Clinic
10553 St Clair Ave, Cleveland, Ohio, 44108
Patients generally appreciate the attentive and thorough care provided by the medical staff, often highlighting the convenience of transportation services and the comfortable lounge area. Many feel truly cared for and respected. However, there are significant complaints regarding the call center's efficiency, with reports of missed appointments and poor communication. It is a well-regarded clinic for medical care, but the administrative side needs improvement.
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Double-check your appointment status directly with the clinic rather than relying solely on the call center.
✓ What Works Well
- Attentive and thorough medical care
- Transportation services provided
- Comfortable and clean facility
✗ Areas to Improve
- Poor call center communication
- Scheduling and appointment errors
- Occasional administrative unresponsiveness
- Do you provide transportation?
- How do I schedule an appointment?
The doctors really listen.
The call center is a mess.
I feel like I matter here.
- Category Health & Medical
- City Cleveland
- State Ohio
- Postcode 44108
- Country United States
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