1401 Western Ave, Chicago Heights, Illinois, 60411
This clinic is highly polarizing. Some patients love the care they receive, especially from specific doctors, and appreciate the support for seniors. However, there are significant and recurring complaints about administrative disorganization, long wait times, poor communication, and high staff turnover. It seems to be a place where the quality of care depends heavily on the specific provider and the day.
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If you choose this clinic, be prepared to be your own advocate and follow up repeatedly on referrals and test results.
✓ What Works Well
✗ Areas to Improve
The doctor is great, but the office is a mess.
I love the support for seniors.
Wait times can be very long.