Oak Street Health Southgate Primary Care Clinic
13667 Eureka Rd, Southgate, Michigan, 48195
The clinic is praised for its clean facility and the genuine care provided by some doctors, but it suffers from severe administrative issues. Patients frequently report long wait times, difficulty getting prescription refills, and poor communication from the front desk. The overall sentiment is mixed, with many feeling that the corporate structure hinders the quality of care.
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Follow up on your own referrals; don't rely solely on the office staff to handle them.
✓ What Works Well
- Clean and organized facility
- Some very caring doctors
- Convenient in-office pharmacy
✗ Areas to Improve
- Poor administrative communication
- Difficulty with prescription refills
- Long wait times
- Why is it so hard to get a call back?
- Are they closing?
Great doctors, bad front desk
Frustrating referral process
Clean but disorganized
- Category Health & Medical
- City Southgate
- State Michigan
- Postcode 48195
- Country United States
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