300 Quaker Ln, empty, Warwick, Rhode Island, 02886
Oak Street Health is generally praised for its patient-centered approach, particularly for seniors. Many patients feel truly cared for and appreciate the extra time providers spend with them. However, there are significant complaints regarding administrative responsiveness, specifically with call-backs and referrals, which can be a major source of frustration for patients with complex needs.
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If you need a referral, follow up in person or via the patient portal to ensure it is being processed.
✓ What Works Well
✗ Areas to Improve
They treat you like a person, not a number.
Great care, but the phone system is a headache.
I feel heard and supported here.