1426 Oak St, Eugene, Oregon, 97401
Oak Street Medical is highly valued for its patient-centered approach and compassionate providers. Many patients feel heard and respected, noting that the doctors take the time to address concerns thoroughly. While the clinical care is excellent, there are recurring complaints about administrative hurdles, such as difficulty getting appointments and issues with the patient portal. Despite these operational challenges, the quality of care keeps many patients loyal.
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Bring digital copies of your medical records to your first visit to streamline the intake process.
✓ What Works Well
✗ Areas to Improve
Best healthcare experience I've ever had.
Great doctors, but the admin side is frustrating.
They really listen to you.