OakBend Medical Group
22001 Southwest Fwy, Richmond, Texas, 77469
OakBend Medical Group receives high praise for its doctors, especially Dr. Tracy Stammann, who is described as compassionate and thorough. Patients appreciate the quality of care and the friendly staff. However, there are significant complaints regarding administrative issues, including billing errors, long wait times, and poor communication from the front office staff.
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✓ What Works Well
- Excellent and caring physicians
- Thorough and patient-centered care
- Friendly and professional clinical staff
✗ Areas to Improve
- Billing and insurance errors
- Long wait times
- Unprofessional front desk communication
- Why am I receiving bills for paid services?
- How can I get a referral processed faster?
Dr. Stammann is a gem
Great doctors, but the admin side is a mess
Compassionate care for elderly patients
- Category Health & Medical
- City Richmond
- State Texas
- Postcode 77469
- Country United States
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