Oakes Kia
Automobile · Dealership

Oakes Kia

2900 Burlington St, Kansas City, Missouri, 64116

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Oakes Kia has a very polarized reputation. While many customers have had great experiences with friendly sales staff and a smooth buying process, there is a significant number of complaints about poor communication, long wait times, and issues with vehicle security and service quality. It is a dealership that can deliver a great experience for some but a major headache for others.

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We analyze 79 public reviews for Oakes Kia using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Be very clear about your expectations and follow up regularly.

Sales Experience: Variable
Service Quality: Inconsistent
Pros & Cons

✓ What Works Well

  • Friendly and helpful sales staff
  • Large inventory
  • Smooth buying process for some

✗ Areas to Improve

  • Poor communication and long wait times
  • Issues with vehicle security and theft
  • Inconsistent service quality
Frequently Asked Questions
  • Do you have this car in stock?
  • How long for the paperwork?
  • Is my car secure at your shop?
User Feedback

Great sales experience, but the service is slow.

Communication was a nightmare.

Be careful, my car was broken into.