800 W Broad St, Suite 307, Falls Church, Virginia, 22046
Parents generally love the kid-friendly environment and the gentle approach of the dentists. However, there is a recurring theme of frustration regarding billing errors and administrative communication. While the clinical care is often described as excellent, the front office management seems to be a major source of stress for many families.
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Keep your own records of all payments and insurance EOBs, as the office has a history of billing confusion.
✓ What Works Well
✗ Areas to Improve
Kids love the dentist, but the billing is a nightmare.
Great clinical care, but the front desk is disorganized.
Wish they were more transparent about extra costs.